Merlene Austin (Administration – Prospect)

Merlene has worked part-time at Classic Physiotherapy in the Prospect Road
Clinic since June 2015. She retired after 30 years from a busy banking
career that involved extensive travel. After retirement, she found it
difficult to be at home so much and was therefore pleased to come to work
part-time at the Clinic which is only 10 minutes from her home.

Coming from a banking background, Merlene likes the administrative work of
the front desk position which involves appointment bookings and processing
insurance claims. She also likes learning about the various programs
available for those that need help after an accident at work covered Workers
Compensation or those involved in a Motor Vehicle Accident. Working at the
front desk enables her to meet folks that live in her community and she gets
great satisfaction in helping them on their path to recovery.